To contact support, log in to your account and go to /support. 1:1 onboarding assistance through your Customer Success Manager to get you up and running quickly.Īdditionally, all teams have access to live webinars hosted by Dropbox that cover new and existing features. Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily.A designated Customer Success Manager to help streamline support and education.Responses to your support tickets within one hour.With Premium Support: Enhanced, team admins also get: Phone: Website: Employees (this site): Modelled Employees (all sites): Actual Revenue: 2.32 billion Actual Sales Growth: 7.74 Net Income Growth: 64. Virtual onboarding training and a one-hour session with a dedicated support team member. Change your Google Account picture, name & other info Set up a recovery phone number or email address Change the phone number on your. Phone: Website: Employees (this site): Modelled Employees (all sites): Actual Revenue: 2.32 billion Actual Sales Growth: 7.74 Net Income Growth: 64.Responses to your support tickets within four hours.With Premium Support: Essentials, team admins also get: Quarterly emails which outline three unused/underused features for your team.Support team assistance by phone, email, or chat, available 24/7.All others can find the support options available to them on the Support page. It's accessible from the Help menu on the Admin console and is initiated via a callback. With either version of the add-on, team admins have access to: Phone support is available on Dropbox Business accounts. Open your ticket here: Track your ticket here: Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users). All other account support is by support ticket. Two versions of this add-on-Premium Support: Essentials and Premium Support: Enhanced-are available for Dropbox team accounts. Telephone support is only available to Dropbox for Business customers. The Premium Support Add-on enables all active members of a team to receive increased support entitlements. Contact Us - Dropbox Sign (Formerly Dropbox Sign) Our official SDKs are now powered by our OpenAPI specification. To purchase this add-on, contact your Dropbox sales executive or fill out the Dropbox sales team contact form. Dropbox Premium Support is available to Dropbox team accounts that have purchased the Premium Support Add-on.
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